Due to the handmade, made-to-order nature of our products, all sales are final unless there is a defect in craftsmanship, excluding normal wear and tear and/or if the washing instructions are not followed.
Product measurements and specifications are clearly given for each product. It is the buyer's responsibility to check if the product measurements and design specifics will fit their furniture, etc. While we cannot modify our products for every situation, most of the time a small modification is all that is needed. If you need assistance, feel free to contact us and we'd be happy to help.
While every effort is made to represent the colors accurately, every monitor is different and we cannot guarantee that the colors you see match the colors of the actual fabric. Also, we may not have described our colors the same as another designer or company.
Because swatches are readily available and ship quickly, refunds/exchanges will not be given because a customer is unsatisfied with the color of their completed item. Our swatch service is offered, at no profit to us, to ensure customer satisfaction with their order. Ordering swatches is the best way to prevent being unsatisfied with your order upon delivery. Order swatches HERE.