We will pop your order in the post for you within 2 working days of your purchase. NZ orders will be delivered via NZPost - this will take up to 3 working days. International orders will be delivered in 3 - 10 working days.
Please email us at firstname.lastname@example.org and let us know what you are returning and your reasons. Returns from our online store will be accepted when:
You are responsible for the costs of returning any item(s) to us. Any returned item(s) are your property and remain your responsibility until they reach us.
Address the parcel to:
46 Union Line
Once received by us, we will inspect and process the refund back to your PayPal account within 1-2 working days.
If for any reason you receive a faulty item please contact us at email@example.com. You’ll need to let us know your transaction number and explain the fault. We will happily send you a replacement if we have one in stock, or if you prefer we will refund your faulty item. We will endeavour to have your refund processed within 48 hours of receiving.